Frequently Asked Questions

Please scroll down to see if we have answered your questions.

Are your vehicle’s pet friendly?

We wouldn’t want Snoopy to get car sick however we do allow registered aid animals such as guide dogs on request.

Must I have a credit card to rent with you?

Yes you will need to have a Visa or MasterCard credit card in order for us to place a hold for any security deposits on the day of collection.

Do you accept Diners or American Express credit cards?

We do not accept Diners or American express credit cards, we only accept Visa or MasterCard credit cards.

How do we pay for our rental?

We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount to confirm it.

Why am I calculating 9 days but you are charging/quoting 10 days?

We charge per calendar day meaning each date is a full days charge.

Do you provide hotel and airport Transfers?

We will pick you up and drop you off free of charge from Hosea Kutako, O.R Tambo and Cape Town International airport, we also offer free transfers from any Hotel, lodge or accommodation within 25km’s of our Windhoek, Cape Town and Johannesburg offices. If your accommodation is more than 25km’s away we will be able to offer you a Transfer at R350.00 each.

What is your minimum rental age?

21 years of age.

What is the minimum rental period?

7 days is our minimum but exceptions can be made on request.

Where are we allowed to go?

We allow travel in South Africa, Namibia, Botswana, Zimbabwe (South of Victoria Falls/ Harare), Zambia (South of Livingstone) and Mozambique (South of Vilanculos) Please see below for more information.

Will we be supplied with towels, sleeping bags etc.?

Please kindly see the full equipment list sent with your quotation or when selecting the vehicle type on our website.

Does the vehicle have a Tow bar?

We do not permit towing.

Does the vehicle have a snorkel?

Some vehicles do but this is for the airflow, our vehicles haven’t gone for swimming lessons yet!

Do your LDV’s have long range fuel tanks?

Our BT50, Nissan and Toyota Double cabs and single cabs have long range fuel tanks.

Do your SUV vehicles have duel batteries?

None of these vehicles have two batteries.

Do any of your SUV’s have built in GPS systems?

Our Renault Duster’s have them built in.

Do any of your SUV’s have seven seats?

Yes our Nissan X-Trail AT and MT have seven seats as well as our Toyota Fortuner’s.

Can we rent a fridge with our vehicle?

Unfortunately these vehicles are not equipped to operate our fridges; we suggest you go to any major store and purchase a cooler box that can be plugged into a cigarette lighter port.

Does the vehicle have a Tow bar?

We only permit towing on our Toyota Fortuner 4x4 vehicles and a towing disclaimer form will need to be signed.

Can we have an extra spare wheel?

Unfortunately this is not an option.

Are your vehicles pet friendly?

We wouldn’t want Snoopy to get car sick however we do allow registered aid animals such as guide dogs on request.

Must I have a credit card to rent with you?

Yes you will need to have a Visa or MasterCard credit card in order for us to place a hold for any security deposits on the day of collection.

Do you accept Diners or American Express credit cards?

We do not accept Diners or American express credit cards, we only accept Visa or MasterCard credit cards.

Why am I calculating 9 days but you are charging/quoting 10 days?

We charge per calendar day meaning each date is a full days charge.

Do you provide hotel and airport transfers?

We will pick you up and drop you off free of charge from Hosea Kutako, O.R Tambo and Cape Town International airport, we also offer free transfers from any Hotel, lodge or accommodation within 25km’s of our Windhoek, Cape Town and Johannesburg offices. If your accommodation is more than 25km’s away we will be able to offer you a Transfer at R350.00 each.

What is the driver’s minimum rental age?

21 years of age.

What is the minimum rental period?

3 days is our minimum rental period.

How do we pay for our rental?

We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount to confirm it.

Where are we allowed to go?

We allow travel in South Africa, Namibia, Botswana, Zimbabwe (South of Victoria Falls/ Harare), Zambia (South of Livingstone) and Mozambique (South of Vilanculos). Please see below for more information.

Still looking for an answer?

Vehicle usage restrictions

The usage of our 4x4’s is restricted to specific areas within the region.

Some countries have no restrictions while others are partially restricted to certain areas outlined below.

No restrictions

  • South Africa
  • Lesotho
  • Swaziland
  • Botswana
  • Namibia

Partially Restricted

  • Zimbabwe
  • Zambia
  • Mozambique

Ask us a question

To request a vehicle, please use our booking form.

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