HAVE A QUESTION?

HAVE A QUESTION?

FREQUENTLY ASKED
QUESTIONS

Rental & Geographical FAQ's

We allow travel in South Africa, Namibia, Botswana, Zimbabwe (South of Victoria Falls/ Harare), Zambia (South of Livingstone) and Mozambique (South of Vilanculos) Please see below for more information.

We wouldn’t want Snoopy to get car sick however we do allow registered aid animals such as guide dogs on request.

We accept valid Visa, MasterCard, Diners and American Express credit cards as well as debit cards.

Yes we do accept Diners or American express credit cards!

We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount to confirm it.

We charge per calendar day meaning each date is a full days charge.

We will pick you up and drop you off free of charge from Hosea Kutako, O.R Tambo and Cape Town International airport, we also offer free transfers from any Hotel, lodge or accommodation within 25km’s of our Windhoek, Cape Town and Johannesburg offices. If your accommodation is more than 25km’s away; transfers are subject to quotation.

Our minimum rental period is 3 days.

Equipment / Vehicle FAQ's

Please kindly see the full equipment list sent with your quotation or when selecting the vehicle type on our website.

We do not permit towing.

Crossing Water FAQ's

  1. Check the depth of the water if possible and the bottom. Is this soft or rocky? Are there any holes that you could get stuck in?
  2. Work out a path to follow, If possible watch someone else go first!
  3. Reduce tyre pressure for grip.
  4. Go in slowly and cross slowly and steadily (less than walking pace) If the water looks like it will be above the wheel hubs consider not crossing at all.
  5. Make sure you are in full 4WD.
  6. Have your windows down so you can exit the 4×4 if something does go wrong – though you shouldn’t be in water anywhere near that deep!
  7. Once you are in, accelerate gently and maintain a steady pace to create a bow wave.
  8. Avoid changing gear if possible. This can let water into the clutch plates and increase slip.
  1. Say you get stuck – this is very, very unlikely if you follow the rules above, but if you do – just keep the engine running. This stops water entering the engine from the exhaust end.
  2. If you stall, restart the engine and move on. Sometimes that might mean backing up before going forward again or finding another way.
  3. If you do get stuck, say in a hole you can’t get out of, stay with the vehicle and await help. If it’s too much for the vehicle, it’s certainly much too much for you. You will find other people will be generally happy to help out.
  4. And of course, the Britz team are just a phone call away if you need, and can answer all your questions when you pick up your 4×4 vehicle from us at the start of your trip. 

SUV Equipment FAQ's

Our Toyota double cabs and single cabs have long range fuel tanks.

None of these vehicles have two batteries.

Yes, our Toyota Fortuners have 7 seats.

Unfortunately these vehicles are not equipped to operate our fridges; we suggest you go to any major store and purchase a cooler box that can be plugged into a cigarette lighter port.

Unfortunately, we do not permit towing in our SUV’s.

Yes of course! This is on request only.

Rental & Geographical FAQ's

We wouldn’t want Snoopy to get car sick however we do allow registered aid animals such as guide dogs on request.

We accept valid Visa, MasterCard, Diners and American Express credit cards as well as debit cards.

Yes we do accept Diners or American express credit cards!

We charge per calendar day meaning each date is a full days charge.

We will pick you up and drop you off free of charge from Hosea Kutako, O.R Tambo and Cape Town International airport, we also offer free transfers from any Hotel, lodge or accommodation within 25km’s of our Windhoek, Cape Town and Johannesburg offices. If your accommodation is more than 25km’s away; transfers are subject to quotation.

Our minimum rental period is 3 days.

We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount to confirm it.

We allow travel in South Africa, Namibia, Botswana, Zimbabwe (South of Victoria Falls/ Harare), Zambia (South of Livingstone) and Mozambique (South of Vilanculos) Please see below for more information.

VEHICLE USAGE

restrictions

Some countries have no restrictions while others are partially restricted to certain areas outlined below. If you are unsure, please feel free to contact us.

NO RESTRICTIONS

PARTIALLY RESTRICTED

Britz 4x4 and SUV vehicle usage restrictions map for South Africa

HAVE MORE
QUESTIONS?

Get in touch with us today! Our team is ready to answer all your questions and ensure your 4×4 or SUV rental is smooth and hassle-free.